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Frequently Asked Questions
❓ How can I cancel my Premium subscription?
You can cancel your subscription at any time through your App Store settings (iOS or Android). The cancellation will take effect at the end of the current billing period.
🔄 How can I sync my data between devices?
Your playlists and settings automatically sync with your account when you are signed in with the same App Store account.
🎵 Can I add my own sounds?
Currently it is not possible to add your own audio files to the app. However, we are working on this feature for future updates.
🔋 Why does the app use a lot of battery?
The app is optimized for low power consumption. Make sure you are using the latest version and only enable background playback when needed.
💰 Is there a free trial version of Premium?
Yes! New users automatically get a 7-day free trial of Zenvale Premium with all features.
📱 What devices is Zenvale available for?
Zenvale is available for iOS (iPhone/iPad) and Android devices. The app works on all modern smartphones and tablets.
🌍 Is Zenvale available in other languages?
Currently Zenvale is available in German and English. We are working on additional language versions for the future.