Privacy Policy

Your privacy is important to us. Here you can learn how we handle your data.

1. Responsible Party

der-hoelzemann
Martin Hölzemann
44147 Dortmund, Germany

E-Mail: privacy@zenvale.app
Phone: +49 179 752 83 94

2. Collection and Storage of Personal Data

2.1 Newsletter Registration

When registering for our newsletter we collect the following data:

  • Email address
  • Time of registration
  • IP address (for security purposes)
  • Browser information (User-Agent)

2.2 App Usage

When using the Zenvale app, the following data may be collected:

  • Usage statistics (anonymized)
  • Crash reports (without personal data)
  • App preferences and settings

2.3 Subscription Data

🍎 Apple App Store Subscription Processing

When using Premium subscriptions through the Apple App Store, the following data is processed:

  • Subscription status (active, cancelled, expired)
  • Purchase data and transaction IDs
  • Renewal dates and payment intervals

3. Purpose of Data Processing

We use your data for the following purposes:

  • Newsletter: Information about app updates and new features
  • App improvement: Usage analysis for optimization
  • Support: Processing inquiries and technical support
  • Security: Protection against abuse and spam
  • Subscriptions: Management of premium features and automatic renewals

4. Legal Basis

The processing of your data is based on:

  • Art. 6 para. 1 lit. a GDPR: Consent (Newsletter)
  • Art. 6 para. 1 lit. f GDPR: Legitimate interests (App improvement)
  • Art. 6 para. 1 lit. b GDPR: Contract fulfillment (App provision)
  • Art. 6 para. 1 lit. b GDPR: Contract fulfillment (Subscription management)

5. Storage Duration

  • Newsletter data: Until revocation of consent
  • Usage data: Maximum 24 months (anonymized)
  • Support requests: 3 years after processing
  • Subscription data: For the duration of the subscription plus 1 year for legal compliance

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Information about stored data
  • Rectification: Correction of incorrect data
  • Erasure: Removal of your data
  • Restriction: Limitation of processing
  • Data portability: Receipt of your data in structured format
  • Objection: Objection to processing

📱 Subscription Management Rights

For managing your Premium subscriptions, you have the following rights:

  • View subscription status through app settings
  • Cancel through Apple ID account settings
  • History of all transactions in your Apple account
  • Contact Apple Support for billing questions

7. Cookies and Tracking

7.1 Website

Our website uses minimally necessary cookies:

  • Technical cookies: For website functionality
  • Analytics: Anonymized usage statistics (optional)

7.2 Mobile App

The app does not use tracking cookies. All data is stored locally or transferred with your consent.

8. Third-Party Services

We use the following third-party services:

  • App Stores: Apple App Store, Google Play Store
  • Analytics: [If used, e.g. Google Analytics - anonymized]
  • Hosting: Strato (EU-based)

8.1 Apple Payment Processing

🍎 Subscription Processing by Apple

All Premium subscriptions are exclusively processed through Apple:

  • Apple App Store: Payment processing and subscription management
  • Apple ID: User authentication and account management
  • Apple Payment System: Secure credit card and payment processing
  • Apple Receipt Validation: Verification of purchases and subscriptions

9. Data Security

We implement technical and organizational measures to protect your data:

  • SSL/TLS encryption for data transmission
  • Secure servers in German data centers
  • Regular security updates
  • Access restrictions and logging

9.1 Subscription Security

🔒 Protection of Your Payment Data

Your subscription data is protected by the following measures:

  • All payments are securely processed by Apple
  • We do not store credit card or payment information
  • Subscription data is encrypted in transit and storage
  • Access to subscription data is strictly limited to necessary functions

10. Contact

For questions about data protection or to exercise your rights, contact us:

E-Mail: privacy@zenvale.app
Subject: Privacy Inquiry

11. Right to Complaint

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.

Last updated: 11.09.2025 | Version: 2.0

This Privacy Policy complies with Apple App Store Guidelines 3.1.2 for Auto-Renewable Subscriptions.